-1. Working Time:
Beijing Time: 9:00 a.m – 12:00 a.m; 01:30 p.m – 06:00 p.m
Tips: ·Time Zone,GMT+8
We rest in Sunday, statutory holidays and special holidays.
-2. All emails will be answered within 2 business day. If you do not receive our reply, please kindly resent your email and we will reply to you as soon as possible.
-3. If you order more, the price is will be cheap. We combine shipping for you if you buy more than one items.
-4. Please contact us before leaving a neutral or negative feedback. As a serious and responsible seller, we will try our best to offer satisfactory solution.
-1.Please be sure that your shipping address is correct. We will arrange delivery only follow the address you have eft in the mail or on Alibaba.
-2.Taking into account security, we don’t allow changing address through phone call.
-3.Please ensure the correctness of the shipping address, or we shall not be liable for the incorrect address.
-4.If the shipping settings is incorrect, please leave a message to us before paying.
SHIP TO WORLDWIDE
-1. Delivery time:
By Airmail: Generally, about 2-3 weeks to UK, USA, AU.
By Courier: Generally, about 5-10 working days to UK, USA, AU.
The standard courier service is AliExpress Standard Shipping and we will choose the optimum courier for different regions.
-2.Once your payment has been verified by Alibaba, we will arrange shipping for you within 48hours.Sometimes the shipping time will delay due to the shortage of goods. However, we will inform you via the Email.
-3. Most of our deals (usually under 2KG) are transported by AliExpress Standard Shipping. If you need the goods urgently, please choose EMS or DHL.
-4. In order to ensure that your goods are imported with tax free or low tax, we’ll declare it as a “gift” with a lower value. However, you need to bear other import charges of the goods.
-1. You can only request a refund or replacement within a week after you receive the parcel. The returned goods must be in it’s original condition (such as without destruction and other situation).
-2. Please repackage the parcel carefully. We’ll test the returned goods. Once the goods are found defective, a new replacement will be shipped to the buyer.
-3. If the item is found non-defective, the item will be sent back to the buyer and the shipping fee will be at buyer’s expense.
-4. All of our services provide you with a 100% satisfaction guarantee. If you are not satisfied for any reason, you can return the item to us in it’s original condition and ask for a refund or an exchange. Before mailing us back the item, please contact us for the detailed return & exchange explanation. We will return all your money except the shipping and handling fees after we receive your returned items.
-1. We are not responsible for any tariff or import tax.
-2. We will leave a POSITIVE feedback after receiving the payment. Please contact us if you are not satisfied with the item after receiving it.
-3. All emails will be answered within 2 business days.
-1. We guarantee 100% customer satisfaction. If your item is not as perfect as described or faulty when you receive it, we will replace it for you with no additional charge.
-2. We guarantee that our products are brand new, official and of first-class quality. (If we sell medium quality, OEM, refurbished, second-hand goods, we will expressly declared.)